Terms of Service

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By using Quotienta's services, you agree to the following Terms of Service. Please read them carefully before proceeding.

1. Definitions

  • "Company," "we," "us," or "our" refers to Quotienta.
  • "User," "you," or "your" refers to any individual or entity using our services.
  • "Services" refer to the web development, cloud hosting, IT solutions, and other offerings provided by Quotienta.

2. Services Provided

  • Web development and software solutions.
  • Cloud hosting and infrastructure services.
  • DevOps and maintenance support.
  • IT project management and consulting.
  • SEO and digital marketing services.
  • 24/7 support and service-level agreements (SLAs).

3. User Responsibilities

  • You must provide accurate and complete information when required.
  • You agree to use our services only for lawful purposes.
  • You must not engage in any activity that disrupts or interferes with our services.
  • You are responsible for maintaining the security of your account credentials.

4. Payments & Refunds

  • Payment terms will be specified in individual agreements or invoices.
  • Failure to make timely payments may result in service suspension.
  • Refunds are only provided under specific conditions outlined in our refund policy.

5. Service Availability & Support

  • We strive to maintain uninterrupted service but do not guarantee 100% uptime.
  • Our High-Availability SLA outlines uptime commitments where applicable.
  • 24/7 support is available for eligible customers as per their service agreements.

6. Intellectual Property

  • All website designs, software, and content created by Quotienta remain our intellectual property unless otherwise agreed in writing.
  • You are granted a license to use the final delivered product as per the agreed terms.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to data loss, business interruption, or financial losses.

8. Termination of Services

  • We reserve the right to terminate services if:
    • You violate these Terms.
    • Payment obligations are not met.
    • Your actions pose a security or operational risk.

9. Privacy Policy

  • Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your data.

10. Modifications to Terms

  • We may update these Terms at any time. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

  • These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved in the courts of our jurisdiction.